How long does it take for my order to arrive?
Normally the envelopes arrive in:  Netherlands 1-3 working days Europe 5-7 working days USA 10-14 working days Canada 10-14 working days South-America 10-14 working days Afrika 20-30 working days AustraliĆ« 20-30 working days
Can you ship faster?
Yes we can, on request we can ship with UPS or DHL prority. This arrives in 2-3 days anywhere in the world. The extra charge for this is 24,- to 44,- depending on the country where it has to go to.  
What if the package is lost?
If we see on the trackingcode that the package is lost, we will send a new one for free.
What if customs take my package?
If this happens we will send a new one for free.
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